SEGE-COM



Our Fees and Information



In accordance with our standard procedure, an invoice for our fees is issued to our international clients upon taking on your case. The fees set out below cover the entirety of our services, both during the amicable settlement phase and the litigation phase. They reflect the excellence of our expertise, underpinned by proven experience and a constant commitment to defending our clients’ interests with rigour, discretion and efficiency. 



SEGE-COM - Debt recovery expert - B2B & B2C - Amicable & Judicial - France & International







  • Fixed fees: 11% of the amount owed

(minimum €300 – maximum €600)



We offer clear and favourable terms for the recovery of your debts. The following examples illustrate how we calculate our fees. Please note that any legal costs are borne by the client.


Here are some examples of how we calculate our fees:


1. For a total amount of €25,000 (Example 6 invoices from the same debtor):

Our fees will be €600 (maximum limit).


2. For a total amount of €1,000 (Example 6 invoices from the same debtor):

Our fees will be €300 (minimum limit).


Important :

- Our fees, as well as the costs incurred in the procedure, could potentially be reimbursed to you. 

- No success commission or additional percentage is applied to the amounts recovered.

- Legal costs are payable by the client.  For examples of legal costs in France, click here. Please note that document fees may apply depending on your case.






  • Why is debt collection outsourcing attracting more and more companies ?
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  • Our Success Rate

Our professional experience reveals a 100% success rate in debt collection, with less than 3 % of cases requiring judicial proceedings.





  • General Rules of Debt Prescription in France


B2B Debts

If the age of the debt exceeds 60 months (5 years), the debt may be time-barred in accordance with the applicable legislation.


B2C Debts

If the age of the debt exceeds 24 months (2 years), the debt may be time-barred in accordance with the applicable legislation.


SEGE-COM recovers your debts throughout France, regardless of the amount and the duration of the debt. However, we recommend acting quickly to maximize your chances of recovery.






  • Ethical Commitment


We want to emphasize that SEGE-COM does not engage in debtor harassment. We understand the financial difficulties that debtors may face and strive to handle each case with empathy and respect. Our goal is to find fair and sustainable solutions for debt recovery while respecting the rights and needs of all parties involved.


We firmly believe in seeking collaborative and constructive solutions to achieve a satisfactory resolution for all parties. We work closely with our clients to find options tailored to their specific needs, while preserving relationships and avoiding unnecessary tensions.






  • Failure in the judicial phase


We will reimburse our fees in the event of failure in the legal phase. Find all our detailed conditions in our free and non -commitment recovery agreement, which we will send you after an in -depth study of your file.






  • Debtor search - Credit investigation - Private detective


1 - DEBTOR'S ADDRESS SEARCH
  • Identification of current and official residential address, in France or abroad
  • Quote-based service
  • No fees if no results are available
  • Deadline: 15 days


2 - CREDIT CHECK
The credit inquiry allows us to identify, in France or abroad:

  • Family status, marital status, children or dependents
  • Current employment status and detailed income (salary, BIC, BNC, or other)
  • Complete assets: real estate, equity investments, securities, SCI shares
  • Other assets (e.g., vehicles)
  • Banking partner
  • Same for spouse, if applicable
  • Service upon estimate

In accordance with the terms of Article 202 of the Code of Civil Procedure, a report is prepared for submission to court, if necessary. This document is provided to the client upon receipt of payment of the invoice. All investigative work is carried out by our partner in compliance with the texts providing for invasions of the privacy of others, in particular Article 226-1 of the Criminal Code and the GDPR.
Submit your request here.












The sooner you send us your unpaid customer invoices, the greater 

our chances of successfully collecting them!











  • Payment methods


We prefer payments by bank transfer. The necessary details are provided in the documents sent to both the payer and the payee, to ensure the security of all parties involved. This approach enables us to minimise the risk of fraud and identity theft, which have unfortunately become increasingly common. Furthermore, SEGE-COM will never contact you to request a card payment.






  • Our Top Priority


Our top priority is customer satisfaction.










Join our 100% satisfied clients. Contact us.









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